You may love your job enough that you don’t factor money into the equation, but it’s no secret that the real reason most of us go to work is to get paid. Starting a new job and negotiating salary or trying to get a raise at your current job can be a daunting task, but you will be much happier…
Continue Reading »
You are speaking with a client or customer and suddenly the conversation turns sour. They are curt, flippant and aggressive. You try and keep the discussion track but it seems like you have lost control of the situation. How do you bounce back when it seems like a bridge is starting to burn right before your eyes? A difficult customer…
Continue Reading »
